Tailster

About

This London-based pet care service connects animal owners with a network of vetted caregivers throughout the UK for various pet sitting needs. The platform specializes in matching pet owners with local professionals who provide dog walking, pet sitting, boarding, and daycare services for dogs, cats, and small animals. Their service model allows pet owners to receive personalized quotes from multiple caregivers, often within an hour of submitting their requirements. The company operates with over 20,000 assessed caregivers across the country and has served more than 200,000 pet owners since its establishment. A distinctive feature of their service includes real-time photo updates sent directly to owners' phones, complete with timestamps and location mapping to show where pets have been during care visits. The platform handles both in-home pet sitting for animals that prefer familiar surroundings and boarding options for those comfortable staying with caregivers. Pet owners can access the service through online booking or telephone, with the platform facilitating secure payments and providing insurance coverage. The company also offers a membership program called Tailster Perks, which provides members with pet food samples, treats, and discounts on pet-related products, serving over 50,000 members in this additional service.