Privacy Policy
Last updated: March 1, 2026
1. Information We Collect
Information You Provide
- Account information: name, email address, and password when you create an account.
- Profile information: avatar, bio, and pet details you choose to add.
- Reviews and content: text, ratings, and photos you submit about pet services.
- Communications: messages you send us through our contact form or email.
Information Collected Automatically
- Usage data: pages visited, search queries, and features used.
- Device information: browser type, operating system, and screen resolution.
- Location data: approximate location based on IP address to show relevant results.
- Cookies and similar technologies: as described in the Cookies section below.
2. How We Use Information
We use the information we collect to:
- Provide, maintain, and improve Furvisor's services.
- Personalize your experience and show relevant pet service listings.
- Process and display your reviews and ratings.
- Send you service-related notifications and updates.
- Detect, prevent, and address fraud, abuse, and security issues.
- Analyze usage patterns to improve our platform.
- Comply with legal obligations.
3. Data Sharing
We do not sell your personal information. We may share information with:
- Service providers: companies that help us operate Furvisor (hosting, analytics, email delivery).
- Business owners: verified business owners can see reviewer display names and review content for their listings.
- Legal requirements: when required by law, regulation, or legal process.
- Business transfers: in connection with a merger, acquisition, or sale of assets.
4. Cookies
Furvisor uses cookies and similar technologies to:
- Keep you signed in to your account.
- Remember your preferences and settings.
- Understand how you use our platform.
- Deliver relevant advertisements (on applicable pages).
You can control cookies through your browser settings. Disabling cookies may affect some features of Furvisor.
5. Data Security
We implement industry-standard security measures to protect your data, including encryption in transit (TLS), encrypted storage for sensitive data, and regular security audits. However, no system is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you.
- Correct inaccurate or incomplete information.
- Delete your account and associated data.
- Export your data in a portable format.
- Opt out of marketing communications.
- Restrict or object to certain data processing.
To exercise these rights, visit your account settings or contact us using the details below.
7. Data Retention
We retain your information for as long as your account is active or as needed to provide services. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law.
8. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: support@furvisor.com
- Contact form: furvisor.com/contact