This boutique pet store specializes in luxury accessories and products for dogs, with an emphasis on premium items sourced internationally. The business operates primarily online, offering a curated selection of high-end dog accessories and specialty products designed for pet owners who want distinctive items for their companions. The store features both everyday luxury items and special occasion accessories. The business is family-run with a personal approach to customer service, drawing from the owners' extensive experience with various dog breeds including Cavalier King Charles Spaniels and Cocker Spaniels. Product testing and quality assessment is conducted using the owners' own dogs to ensure durability and comfort standards. The store offers flexible ordering options with same-day dispatch for orders placed before 2pm on weekdays, along with express next-day delivery services for urgent requests. Customer convenience is prioritized through multiple payment methods including major credit cards and PayPal, with free shipping available on orders over £50 within the UK. The business maintains a straightforward return policy allowing customers to exchange or refund items within 14 days when returned in original condition, reflecting their commitment to customer satisfaction.
CRATE, Unit 15, 35 St James St
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London
Croydon, CR0 1EX, United Kingdom
