About
This pet care facility operates on the Upper West Side of Manhattan, providing comprehensive grooming services alongside daycare and retail offerings for dogs and cats. Located on Riverside Boulevard near West 64th Street, the business maintains weekday hours with Monday through Wednesday availability from 9am to 6pm and Thursday through Friday from 9:30am to 5pm. The establishment closes on weekends and encourages clients to contact them via email during off-hours for non-urgent requests. Pet owners can access a full range of services under one roof, including professional grooming, supervised daycare for socialization and exercise, and boutique pet products. The facility emphasizes communication with clients and requests that urgent matters be addressed during regular business hours. For routine inquiries submitted after 4pm on Fridays or during weekends and holidays, responses typically occur on the following Monday or Tuesday, reflecting their commitment to work-life balance while maintaining customer service standards.
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