POOCHi

About

This downtown Manhattan pet care company specializes in upscale dog walking and concierge services for canine companions. The business operates with a staff of trained employees rather than independent contractors, with all team members undergoing background checks and receiving comprehensive training in pet safety protocols. Each dog walker is assigned consistently to regular clients, helping to build familiarity and trust between pets and their caregivers. The service emphasizes transparency through technology, providing GPS tracking for every walk along with timestamped summaries and photographic updates sent to pet owners via their mobile application. After each outing, dogs receive basic care including paw cleaning and fresh water bowl refills. The company maintains bonding and insurance coverage while offering round-the-clock customer support for client inquiries and concerns. Primary service areas include popular downtown neighborhoods such as SoHo, Tribeca, and Battery Park City, with the business maintaining regular hours Monday through Friday from 8:00 AM to 8:00 PM and weekend availability from 9:00 AM to 5:00 PM. Beyond standard walking services, the company coordinates additional pet care needs including grooming appointments and veterinary visits as part of their concierge offerings.