About
This pet care company operates in both New York City and Chicago, specializing in dog walking and cat sitting services with an emphasis on personalized attention. The business has completed over 100,000 pet care visits and maintains full insurance and bonding coverage. Their approach centers on matching each pet with a dedicated primary walker or sitter to ensure consistency in care and companionship. Pet owners can access services through a mobile application that handles scheduling, payments, and service updates including photos after each visit. The company also provides text message communication from pet care professionals when requested. Additional offerings include behavior consulting and training advice from certified staff members, making this a comprehensive resource for various pet care needs. The service accommodates flexible scheduling based on owner availability and individual pet requirements, with staff learning specific routines for each animal. All team members are hired based on prior experience and demonstrated commitment to animal care, ensuring knowledgeable handling of pets with different temperaments and needs.
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